PR# 19839 Installation and account problems

Hello, I can’t enter the account (with Username: albertobuffetti and email. albertobuffetti@mac.com) I used to send you my previous report #19837
and can’t examine the report status.

I would like to install your IDE, but I’m not able to proceed any more.

I created a new account with the same previous info in order to submit this again.
Now I can enter the report site but I can't see the previous report.
Thank you very much.


Alberto Buffetti


On 02/26/2022 I received this email from you:

Thank you for registering at eiffel.com.

To complete your registration, please click on this link to activate your account:

https://support.eiffel.com/activation?code=ufzO7cI&email=albertobuffetti%40mac.com

Once there, please enter the following information and then click the Activate Account, button.

Your e-mail: albertobuffetti@mac.com

Your activation code: ufzO7cI

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Il giorno 26 feb 2022, alle ore 10:13, Alberto Buffetti <support.bot@eiffel.com> ha scritto:

[EiffelStudio #19837] No EiffelStudio.app installed in Application/MacPort.:

Submitter: albertobuffetti
Class: Installation
Severity: Critical
Category: EiffelStudio
Release: 21.11
Environment: mac

Description:
I'm using a MacBookPro 16-inch 2019 - macOS Monterey 12.2.1 - Xcode 13.2.1 with Command Line Tools 13.2 - X11 XQuartz 2.8.1 (xorg-server 1.20.11) - MacPorts version 2.7.1
On Terminal window: 
sudo port install pkgconfig
sudo port install bzip2
sudo port install xorg-libXtst
sudo port install gtk3
sudo port install adwaita-icon-theme
I extracted Eiffel_21.11 from Eiffel_21.11_rev_106046-macosx-x86-64.tar.bz2 in /Users/alberto using Finder
and I set in Terminal
export ISE_EIFFEL=/Users/alberto/Eiffel_X.Y
export ISE_PLATFORM=macosx-x86-64
export PATH=$PATH:$ISE_EIFFEL/studio/spec/$ISE_PLATFORM/bin
No EiffelStudio.app installed in Application/MacPort.
I don't know how to launch EiffelStudio application.

I tried also to copy the Eiffel_21.11 directory in /usr/local using Finder and changing the ISE_ parameter accordingly with same results.


Additional information available at:
https://support.eiffel.com/report_detail/19837

Add a new interaction to problem report at:
https://support.eiffel.com/report_detail/19837/interaction_form

I tried to Freeze and it seems to work!

In Image1 the Eiffel Compilation Output window after Project>Freeze command.

In Image2 the External Compilation Output with some messages: I don’t know if they are errors/warnings.

Then I tried to run the application with the Run command.
In Image3 you can see the Debugger Output:

In Image4 you can see the Terminal window with output messages from the application:
I tried to run the application two times.

And finally in Image5 you can see the Eiffel mail window with the HEIR class displayed:

Do you see something wrong with these outputs?
Perhaps I can keep on working with the Tutorial..

Many Thanks and regards
Alberto

Did you try to Freeze? (Project | Freeze...)

1) I updated XCODE app to the 13.3 version and installed the suggested Command Tools.

I use the MacOS Terminal app with the default configuration, so the default shell is 'zsh'.
Here is the contents of my .zprofile profile file in /Users/alberto, where I added the export
command for every Eiffel environment variable:

# MacPorts Installer addition on 2021-09-05_at_19:26:19: adding an appropriate PATH variable for use with MacPorts.
export PATH="/opt/local/bin:/opt/local/sbin:$PATH"
# Finished adapting your PATH environment variable for use with MacPorts.

# --- Adding appropriate variables for use with Eiffel in /Users/alberto/Eiffel_21.11.
export ISE_EIFFEL=/Users/alberto/Eiffel_21.11
export ISE_PLATFORM=macosx-x86-64
export PATH=$PATH:$ISE_EIFFEL/studio/spec/$ISE_PLATFORM/bin
# --- Finished adapting variables for use with Eiffel in /Users/alberto/Eiffel_21.11.


2) As suggested in Eiffel MacOS Setup and Installation instructions, in the 
Starting EiffelStudio section:

 ---->	'Now every
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Hi Alberto

I can see in the image the following issue:  `Dynamic session lookup supported but failed ...`

Can you try to run the following commands?

 sudo launchctl load -w /Library/LaunchDaemons/org.freedesktop.dbus-system.plist
 launchctl load -w /Library/LaunchAgents/org.freedesktop.dbus-session.plist

as suggested here https://trac.macports.org/ticket/53378

>1) I can launch EStudio ONLY from the MacOS Terminal window using 'ec -gui' command and this starts the EStudio window ...

What happens if you run from the terminal window `estudio`?
Did you add the environment variables to your .bash_profile file? 

>2) ...
Check https://www.lifewire.com/add-files-folder-and-apps-to-finder-toolbar-2260869

Hi, I'm sorry to bother you again :(
1) I can launch EStudio ONLY from the MacOS Terminal window using 'ec -gui' command and this starts the EStudio window. Then I press the 'Add Project' button, I browse to 'simple.ecf' file (with the 'compile' option and open it. It is compiled with no errors.
When I try to RUN the project, it appears a warning popup panel saying "You must compile a project first". Now I'm stuck again. Please see the attached screen image.

2) There is no EStudio app in /Applications/MacPorts folder and I can't find any Eiffel .app file in my system, so I can't launch the EStudio application as a normal app. Any idea or solution?

Thank you very much.
Best regards

Alberto Buffetti

    

Hi Alberto
>"ec" can not be opened because the developer can not be verified
>"ecdbgd" can not be opened because the developer can not be verified
>I forced the permission for them.
Yes, at the moment you need to do that, I follow this https://support.apple.com/guide/mac-help/open-a-mac-app-from-an-unidentified-developer-mh40616/mac.

>Question: How can I make the export instructions in the Terminal window, without the need to reintroduce them every time?
Ok, this is simple,  just copy them in the .bash_profile file, I've updated the documentation describing how to do that.
https://www.eiffel.org/doc/eiffelstudio/Mac_OS_X

>Question: Could you suggest a way to launch the EiffelStudio gui window directly from the MacOs Finder, as a 'normal' application?
Check the following tutorial https://www.lifewire.com/add-files-folder-and-apps-to-finder-toolbar-2260869

Hope this help
Javier

Hi, i inserted the following in a Terminal window:
alberto@Rudolph ~ % export ISE_EIFFEL=/Users/alberto/Eiffel_21.11   
alberto@Rudolph ~ % export ISE_PLATFORM=macosx-x86-64
alberto@Rudolph ~ % export PATH=$PATH:$ISE_EIFFEL/studio/spec/$ISE_PLATFORM/bin
alberto@Rudolph ~ % ec -gui
--- and the system printed:
dbus[33484]: Dynamic session lookup supported but failed: launchd did not provide a socket path, verify that org.freedesktop.dbus-session.plist is loaded!

I had popup error messages from MacOs:  
"ec" can not be opened because the developer can not be verified
"ecdbgd" can not be opened because the developer can not be verified
I forced the permission for them.

I obtained the Studio main window and a dialog inviting to register the product. I received a mail with new "Trial" EiffelStudio license CUC6EJGSAVCSKVKD.
Then I tried to follow the EiffelStudio Tutorials so I copied the examples\studio\tour in Users\alberto\Eiffel 2022 and to open the simple.ecf file.
I obtained the compilation me
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Hi Alberto,

1) I can not find your report concerning Macos anymore myself.
I will double check with the support system team.
And the report #19837 is clearly something else, and from another user.

> I can’t enter the account I used to ...
Can you give me more information about that account ?  username, email address ?

Did you change anything on that previous account ?
Try renaming the username, or change the email , or else ?

2) On the original issue related to macosx:

For manual installation on Mac,

export ISE_EIFFEL=/Users/alberto/Eiffel_X.Y
export ISE_PLATFORM=macosx-x86-64
export PATH=$PATH:$ISE_EIFFEL/studio/spec/$ISE_PLATFORM/bin

I guess "Eiffel_X.Y" is really Eiffel_21.11 .. or the directory name where you extracted the archive.

To launch EiffelStudio from the command line, either use
$ estudio
or
$ ec -gui

on specific Eiffel project:
$ estudio path-to-project.ecf
or
$ ec -config path-to-project.ecf -gui

Let me know if this is not working for you.

Best regar
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