Documentation

The profile here contains details representation media type for a specific application domain: Support Report Problems. It contains descriptions of valid data and transition values that can appear within resource representations. This document is presented as a complete blueprint for implementing a compliant client or server that supports the basic features of the target application domain (Support Report Problems).

about

attachment

A particular files that will be stored with the description of the problem

report-number

Number of a particular report problem

submitter

Person reporting a problem

responsible

Person having an obligation to do analized a given report problem.

attachments

List of files that will be stored together with the description of the problem

synopsis

One-line summary of the problem. This information will be used as the subject of the problem and it should be short, but still descriptive enough to be different from other problem report subjects.

submission-date

The date on which the Report was submitted.

date

The date on which the Report was submitted.

category

The name of the product, component or concept where the problem lies. In order to get the best possible support, please select the category carefully.

first-name

last-name

email

user-name

Name of the user in the system.

password

User's password

re-type password

User's password confirmation

security-question

User's security question.

answer

User's answer to the security question.

class

The class of a problem can be one of the following:

status

The status of a problem can be one of the following:

confidential

Is the report considers confidential? If not, the material provided with the bug report can be published. For example, sample code can be used when helping other customers.

private

Is the report considers private? If not, the material provided with the bug report can be published. For example, sample code can be used when helping other customers.

description

Precise description of the problem.

environment

Description of the environment where the problem occured: machine architecture, operating system, host and target types, libraries, pathnames, etc. On Unix, in addition to other information, execute the command uname -a and copy the result here.

priority

How soon the solution is required. Accepted values include:

release

Release or version number of the Eiffel product. Please be as specific as possible. For example, 5.6.0919 is better than 5.6.

severity

The severity of the problem. Accepted values include:

to-reproduce

Example code, input, or activities to reproduce the problem. Eiffel Software uses the example code both to reproduce the problem and to test whether the problem is fixed. Include all precondition, inputs, outputs, conditions after the problem, and symptoms. Any additional important information should be included. Include all the details that would be necessary for someone else to recreate the problem reported, however obvious. Sometimes seemingly arbitrary or obvious information can point the way toward a solution.

all

A list representation of unfiltered results.

all-user

A list representation of filtered results by the designated (logged-in) user.

report

A representation of a single report.

first

last

prev

previous

last

create

Create a new resource

update

Update an existing resource

home

The target IRI points to a resource which represents the root.

Defines a search query that can be performed by search clients.

register

Defines first phase of user registration: user email, password, first name and last name.

reminder

Used to send new password to user.

login

Used to get authorized access, describes the connection established by a user with a Login, until either the user or the system or service to which he connected terminates the connection. A user must only provide Credentials for Authentication at the start of a Login Session. He is then authorized to use some or all of the services offered by the Host System to which he connected.

logoff

The act of terminating a login session.

activation

Form to Activate a new user.

report-interaction

Report problem summary

create-interaction-form

A link template to add a new report interaction problem to the system by the designated (logged-in) user.

create-report-form

A link template to add a new report problem to the system by the designated (logged-in) user.