PR# 19497 No notification for the initial bug report

Problem Report Summary
Submitter: gobobe
Category: support.eiffel.com
Priority: Low
Date: 2018/11/09
Class: Bug
Severity: Non-critical
Number: 19497
Release: 18.07.10.1981
Confidential: No
Status: Analyzed
Responsible: jvelilla
Environment: win
Synopsis: No notification for the initial bug report

Description
When I submit a bug report with my account at AXA, I get email notifications both for the initial bug I reported and for the subsequent interactions.
When I submit a bug report with my "gobobe" account, I only receive notifications for the subsequent interaction but not for the initial bug report. Is it normal?
I tried to see on the support site whether this was configurable, but I see no Preference page or anything like that.

--
Eric Bezault
To Reproduce

										
Problem Report Interactions
From:gobobe    Date:2018/12/03    Status: Analyzed    Download   
Yes. The issue is that the first notification (at the creation of the bug report) is flagged as SPAM. 
And since I have a mailbox redirection and SPAM are not transferred, it was lost.

From:jfiat_es    Date:2018/12/03    Status: Analyzed    Download   
I assume this issue is closed?
If yes, we let you close it.

From:gobobe    Date:2018/11/09    Status: Open    Download   
The size limit on my inbox in huge.
And I receive some messages from support.eiffel.com. So they are not blocked. It's just that I don't receive all of them.

--
Eric bezault

From:gobobe    Date:2018/11/09    Status: Open    Download   
I just submitted a new bug report (19499), and received no notification.

--
Eric Bezault

From:jvelilla    Date:2018/11/09    Status: Open    Download   
Is there any inbox size limit on it that could cause block the incoming email?
Is it possible to check if the email service provider for <gobobe> block emails coming from support.eiffel.com?

From:gobobe    Date:2018/11/09    Status: Open    Download   
And of course, this time I received an email notification for this bug report!