PR# 19349 Email notification on bug reports

Problem Report Summary
Submitter: gobobe
Category: support.eiffel.com
Priority: Medium
Date: 2017/04/15
Class: Bug
Severity: Serious
Number: 19349
Release: 17.05
Confidential: No
Status: Closed
Responsible: jvelilla
Environment: win
Synopsis: Email notification on bug reports

Description
I don't receive email notification when submitting a bug report or when some notes are added to my reports.
I tried to change my email address to another one (just in case), but it does not seem to have taken this change into account.
Interestingly, when logging with the account of my company instead of my personal account, then email notification works.

--
Eric Bezault
To Reproduce

										

									

								

							

						

					

				

			

		

	









	

		

			
Problem Report Interactions

			

				

					
					

						

							
							

								

									
									
										

											

									
											From:alexk_es   
											Date:2018/12/12   
																							Status: Closed   
											
											Download   
										

										

                                            
											
										 	
Closing as a duplicate of bug#19497.

											
											
											

											
										

									

								

							

							
							

								

									
									
										

											

									
											From:gobobe   
											Date:2017/05/03   
																							Status: Analyzed   
											
											Download   
										

										

                                            
											
										 	
I still don't receive email notifications, And I'm still not able to change my email address on my account.

--
Eric Bezault

											
											
											

											
										

									

								

							

							
							

								

									
									
										

											

									
											From:gobobe   
											Date:2017/04/26   
																							Status: Analyzed   
											
											Download   
										

										

                                            
											
										 	
I found nothing in my Spam folder.
As I mentioned in my previous message, I wanted to try to set a different email address to be sure that it was not a problem with my address. But I'm unable to change my email address. It says that a message will be sent to me for confirmation, but I received no confirmation (to the old nor to the new address) and my account information still mentions my old address.

--
Eric Bezault

											
											
											

											
										

									

								

							

							
							

								

									
									
										

											

									
											From:jvelilla   
											Date:2017/04/25   
																							Status: Analyzed   
											
											Download   
										

										

                                            
											
										 	
I've tried to reproduce the issue but I couldn't.
Just to double check, did you check your Spam folder?