PR# 15498 Always get this error when attempting to report a bug

Problem Report Summary

Submitter: saunders

Category: support.eiffel.com

Priority: Medium

Date: 2009/03/11

Class: Bug

Severity: Serious

Number: 15498

Release: Current bug reporting system

Confidential: No

Status: Suspended

Responsible:

Environment: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64;

Synopsis: Always get this error when attempting to report a bug

Description

I always get this error when attempting to preview a bug report:

Please fix the following errors: 
Environment description cannot exceed 200 characters

I do not enter this information and should not have to edit it as I do not know its significance to you.

Here is the environment description that automatically appeared:

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.21022; .NET CLR 3.5.30428; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET CLR 1.1.4322; Zango 10.3.75.0; OfficeLiveConnector.1.3; OfficeLivePatch.0.0)

To Reproduce

This occurs every time I attempt to submit a bug report.

Problem Report Interactions

From:paulbates Date:2009/09/01 Status: Suspended Download

We are working on a new system so this bug is no longer relevant.

From:manus_eiffel Date:2009/03/13 Status: Analyzed Download

We cannot fix this issue at the moment, but as we already told you we will fix it soon. In the meantime, you could uninstall the version of .NET that you do not need.